Send customers detailed videos of their vehicle's requirements with itemised pricing.
The Vehicles In Video app is helping revolutionise how the motor industry operates at every level, from dealer groups to independents, and is making the transition to a ‘digital first’ sales and servicing simple and cost-effective.
We take a consultative approach with all our VIV clients, gaining a deep understanding of their specific challenges before aligning those with the app’s flexible functionality to help deliver a superior digital sales and service experience.
Interact with service centre customers using VIV to make the whole process easier by drastically reducing how long it takes to get the go-ahead for work to begin.
As well as speeding up the approval process, and so making space for more service jobs, and giving the customer peace of mind, the video also creates a valuable record should there ever be a dispute down the line.
Make the VIV app yours by adding your logo, branding and colours. Using VIV for interacting with service centre customers makes the whole process easier for everyone by drastically reducing the time it takes to get the go-ahead for work to begin.
Enter vehicles registration and confirm details
Option for personalised intro, outros and voiceover
Capture or upload job spec and create new job with title, description, hours and severity
Send SMS and email to a new or existing customer with video and job details
Track individual customer behaviour and data
Want to understand how VIV can work with you? Book a demo and we will show you exactly how the VIV app could revolutionise your auto business.
Customer will receive a text message with a unique link to their video
Directed to your branded landing page with personalised video and full job spec
Customer can review the breakdown of jobs and confirm which they'd like to approve
Customer's confirmed jobs sent to garage
Want to understand how VIV can work with you? Book a demo and we will show you exactly how the VIV app could revolutionise your auto business.
As part of the VIV app, you get your personalised dashboard. From here you can access a detailed range of actionable data to help you measure vital metrics, all presented in one consistent style. From the dashboard, you can also monitor each inquiry, respond directly to customers, and assign team user roles to limit accessibility.
With the VIV digital app, you have the ability to shorten the sales process, increase your enquiry-to-appointment ratio, and make more sales. The app seamlessly integrates with the heart of your business, allowing both sales and servicing teams to quickly interact with prospects and existing customers. You can use VIV on smartphones and tablets with unlimited user profiles plus there’s a dealership video library and a range of customisation and personalisation options.
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